Kickstart your career in customer service

Do you love interacting with people, and feel good when you know you’ve provided great service? Then this programme could be a great way to turn your passion into your career.

On this free 4 week programme, you’ll get the knowledge and skills you need to become a top-performing front of house employee in one of Gatwick Airport’s restaurants, such as Nando’s, Wagamama and Pret a Manger. And at the end of the programme, there’s a guaranteed interview with one of the employers.

We want you to succeed:

  • A guaranteed job interview with a major high street restaurant
  • Free, with travel and lunch included
  • Dedicated mentor to support you during and after the programme
  • No experience needed

Sound good? Register Interest

Still figuring out whether working at Gatwick Airport is right for you? Keep scrolling to see how we debunk some common myths about working at Gatwick, and how this career could really work for you.

Program Length

4 weeks

Monday to Friday, 9am to 5pm

£8.50-9 starting salary per hour + tips/bonuses£22-25k annual earnings in 2 yearsFree meals on the job

Coming Soon

Register Interest

Let's get started!

  1. 10 minutes 1

    Step 1

    Register your interest by clicking below
    Register Interest

  2. 1/2 day 2

    Step 2

    Come to one of our taster sessions (we'll email you the details)

  3. ½ hour - 1 hour 3

    Step 3

    Complete an online test - no preparation needed

  4. 1 hour 4

    Step 4

    Come and meet us face-to-face (with a short english and maths test)

  5. Varies 5

    Step 5

    Complete a criminal record and background check

Did you know?25%-40%travel discounts for Gatwick staff

"From the programme I developed a new passion, discovered new challenges and set myself completely different goals."
Program graduate


  • Aged 18-29
  • Not currently in education, training, or stable employment, or at risk of unemployment
  • Available for 4 weeks
  • Able to travel to Gatwick each day
  • Passionate about a career in customer service

What your journey will look like

  • 1

    Complete your application

    Go through the selection process outlined earlier.
  • 2

    Meet your mentor

    If you gain a place, you’ll meet with your mentor before the programme starts to make sure you have all the support you need to achieve your potential - including planning your travel to and from Gatwick.
  • 3

    Start your training

    The programme begins! You’ll learn the behaviours, mindsets and technical skills to succeed in the end role.
  • 4

    Get ready for your interview

    As training progresses, you'll work with the Generation team on your interview technique and creating your personal statement for end employers.
  • 5


    Graduate and celebrate your achievement with your friends and family.
  • 6

    Interview and start in your role

    We’ll matchmake you with end employers who have vacancies reserved especially for Generation graduates. We’ll support you to find a role, and then stay in touch as you start in the job.

Ongoing benefits of Generation

A Trusted Network

Continued contact with the Generation graduate network


Events and workshops to help you keep growing

Give Back

Become a mentor to help others


Troubleshoot your job challenges